- call centre
- An office whose sole purpose is to handle large numbers of incoming or outgoing telephone calls. It may be used for telephone sales, to carry out marketing research (see central location telephone interviewing), or by large organizations wishing to deal with all enquiries centrally rather than in local branches. There is a growing trend for major UK organizations to site their call centres in other English-speaking countries where labour is cheaper (e. g. India).
Big dictionary of business and management. 2014.
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call centre — ➔ centre * * * call centre UK US UK (US call center) noun [C] ► COMMERCE, MARKETING an office or business in which employees provide phone support for the customers of one or more companies, or sell or advertise their goods or services by phone:… … Financial and business terms
call centre — call centres N COUNT A call centre is an office where people work answering or making telephone calls for a particular company. (in AM, use call center) … English dictionary
call centre — call .centre BrE call center AmE n an office where people answer customers questions, make sales etc by using the telephone rather than by meeting people … Dictionary of contemporary English
call centre — ► NOUN ▪ an office in which large numbers of telephone calls, especially from customers, are handled for an organization … English terms dictionary
Call centre — A very large collections call centre in Lakeland, Florida. A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to… … Wikipedia
call centre — noun a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers) • Syn: ↑call center • Hypernyms: ↑center, ↑centre * * * call centre noun A building where workers provide services to a company … Useful english dictionary
call centre — UK / US noun [countable] Word forms call centre : singular call centre plural call centres a place where a large number of people are employed to deal with customers by telephone, either in order to sell something or to answer questions … English dictionary
call centre — / kɔ:l sentə/ noun a department or business that operates a large number of telephones and specialises in making calls to sell products or in receiving calls from customers to helplines or information or after sales services (NOTE: A call centre… … Marketing dictionary in english
call centre — /ˈkɔl sɛntə/ (say kawl sentuh) noun a location at which operators handle a large number of phone calls, usually on behalf of a number of client organisations, either receiving calls, as in a centre providing customer care or information services … Australian English dictionary
call centre — noun an office in which large numbers of telephone calls are handled, especially one providing the customer services functions of a large organization … English new terms dictionary